12tbajee believes gaming should be a source of enjoyment — not stress. Playing responsibly helps protect your well-being, your family, and your finances. We're always here to support you on that journey.
Responsible gaming at 12tbajee isn't just a policy — it's part of our culture. We want you to enjoy gaming, but never in a way that negatively impacts your life or your relationships.
Many people in Bangladesh enjoy online gaming for entertainment. However, uncontrolled betting can sometimes lead to financial and mental health difficulties. That's why 12tbajee provides you with multiple protection tools that you can manage entirely on your own.
Responsible gaming means playing with full awareness, staying within your limits, never wagering more than you can afford, and asking for help when you need it. 12tbajee is with you every step of the way.
Set your budget first
Decide in advance how much you're willing to spend each day or week.
Stick to Your Time Limits
Take regular breaks instead of gaming in long, uninterrupted sessions.
Accept losses gracefully
Keep a cool head when you lose — don't chase your losses with bigger bets.
Put Family and Work First
Never let gaming come before your family, work, or everyday responsibilities.
Don't Play When You're Feeling Low
Avoid gaming when you're angry, sad, or stressed — it only increases the risk.
Use these tools completely free to keep your gaming experience safe and in control
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be exceeded — even if you want to change it.
Set a time limit for how long you'll play in a single session. When that time is up, 12tbajee will automatically alert you and, if needed, end the session.
After a set period of time, a message will appear reminding you how long you've been playing and how much you've spent. It's there to keep you aware.
If you'd like to take a break from gaming for a while, set a cooling-off period from 1 day up to 6 weeks. During this time, you won't be able to log in to your account.
If you need to step away from gaming for an extended period, you can activate self-exclusion for anywhere between 6 months and 5 years. Your account will be completely inactive for the entire duration.
View your complete gaming history, win/loss record, and total spend at any time. Assess where you stand and make informed decisions when needed.
Problematic gaming doesn't always appear overnight. The signs develop gradually. If you recognize even one of the following in yourself, take action today.
Using bill money or household funds to gamble is a serious warning sign.
After every loss, you find yourself placing larger bets in an attempt to win back what you've lost.
You're hiding how much time or money you're spending on gaming from the people close to you.
You feel irritable, restless, or low when you're not gaming.
Gaming is cutting into your sleep, affecting your focus at work, or putting a strain on your relationships.
Answer the following questions honestly. If most of your answers are "yes," you're a healthy gamer.
I set a separate budget for gaming and stick to it.
When I lose, I can calmly stop playing — I don't place bigger bets to make up for it.
Gaming has no impact on my work, family life, or sleep.
I don't hide my gaming activity from my family.
I see gaming as entertainment, not as a source of income.
I feel fine when I'm not playing — I don't get restless or anxious.
I can set my own session or deposit limits whenever I need to.
Enable responsible gaming settings on your account in just a few simple steps
Log in to 12tbajee and click the profile icon in the top right corner.
Look for the "Responsible Gaming" option under "Account Settings".
Deposit limits, session limits, cooling-off, or self-exclusion — activate whichever you need.
Save your settings. Changes take effect immediately and you'll receive a confirmation SMS.
12tbajee cares about more than just games — your wellbeing matters to us too
If you believe a family member may have a problem, please reach out to us. We'll review the account in question and take the appropriate steps while keeping everything confidential.
Gaming addiction can be linked to mental health issues. We're always ready to point you toward the right professional support.
At any time, you can send a message from your mobile to request a temporary or permanent account closure.
For more on responsible gaming, visit our Help Center — you'll find guides and videos in Bengali to walk you through everything.
Responsible gaming isn't just about tracking your spending. It's about keeping gaming a small part of your life — like entertainment, the way you'd watch a movie or read a book. 12tbajee's responsible gaming policy is people-first — the wellbeing of every user is our priority.
Research shows that people who set a budget in advance are far less likely to overspend. That's why 12tbajee recommends every new user set a deposit limit at the time of registration. It's not mandatory, but it's the single most effective first step you can take to protect yourself.
Many people assume gaming addiction only happens to those who are weak-willed — that's completely false. Anyone, under any circumstances, can fall into the trap of excessive gaming. Awareness is your best defense. 12tbajee's responsible gaming tools are designed to turn that awareness into action.
Talk openly with your family. If someone close to you is concerned about your gaming, take it seriously. Outside perspectives often see things more clearly than we can ourselves. Let your family know your gaming budget and time limits — it builds accountability and strengthens your relationships.
12tbajee is committed to creating a gaming environment where every player feels safe and at ease. Responsible gaming isn't a restriction — it's a guarantee of long-term enjoyment.
Email Support
Support@12tbajee.net
Live Chat
Available 24 hours, 7 days a week
Professional Support
Mental Health Professional Referral
Join 12tbajee and enjoy the safest gaming environment in Bangladesh. Our Responsible Gaming tools are completely free — your protection is our responsibility.