12tbajee Terms & Conditions — What You Need to Know Before You Play

1Introduction & Definitions

12tbajee (hereinafter referred to as "we", "the platform", or "the site") is an online gaming and entertainment service based in Bangladesh. These terms and conditions constitute a legal agreement between you (the user) and 12tbajee.

Below are definitions of key terms used throughout this document:

• "Member" or "User" — Any individual who has registered with or is using 12tbajee.
• "Account" — A member's personal profile and wallet stored within the 12tbajee system.
• "Wager" or "Bet" — Funds spent to participate in any game or event.
• "Bonus" — Additional credits or rewards granted by the platform.
• "Wagering Requirement" — The amount of betting required before bonus funds can be withdrawn.

12tbajee's Terms & Conditions are governed by the applicable laws and regulations of Bangladesh. Bangladesh courts have jurisdiction over any disputes.

2Eligibility & Registration Requirements

To become a member and use the 12tbajee platform, you must meet the following eligibility requirements:

• You must be at least 18 years of age to register. Registration by minors is strictly prohibited.
• You must be a permanent resident or citizen of Bangladesh.
• All information provided at the time of registration must be accurate and truthful.
• Each person may only register one account. Creating multiple accounts is strictly prohibited.
• You must use your own payment method (Mobile Pay, Nagad, Rocket) — using another person's account is not permitted.
• Immediate family members of 12tbajee employees are not eligible to participate in certain promotional offers.

3Account Management

The security of your 12tbajee account is entirely your responsibility. The following account rules are mandatory:

• Your password must be strong and must never be shared with anyone.
• If you suspect unauthorized access to your account, contact our support team immediately.
• Transferring or selling your account to a third party is strictly prohibited.
• Accounts created using a false identity or incorrect information will be terminated and deposited funds may be forfeited.
• Accounts that have been inactive for an extended period (no transactions for 12 consecutive months) may be moved to dormant status.

To update your profile information, please contact our support team and complete the required verification process.

4Payments & Financial Transactions

12tbajee supports the most popular mobile banking methods in Bangladesh. Payment rules are as follows:

• Identity verification (KYC) must be completed before any withdrawal request can be processed.
• Withdrawals can only be made to the same method used for the original deposit.
• 12tbajee reserves the right to freeze any transaction if money laundering or suspicious activity is suspected.
• 12tbajee reserves the right to reclaim any funds credited to an account due to a technical error.

5Bonuses & Promotional Offers

12tbajee's bonus program offers members a range of exciting opportunities. Each bonus, however, comes with its own terms:

• Welcome Bonus: Applicable on a new member's first deposit. This is a one-time offer and cannot be withdrawn until the wagering requirement has been met.
• Reload Bonus: Applicable on deposits of a specified amount each week. Terms may vary weekly.
• Cashback: A set percentage of losses is returned to you — withdrawable directly with no strings attached.
• Referral Bonus: Referring a friend earns a bonus for both parties, credited once the referred member completes their first deposit and betting activity.

If bonus abuse, collection of bonuses through multiple accounts, or any form of manipulation is detected, the bonus and any associated winnings will be voided. 12tbajee reserves the right to modify or cancel any bonus offer at any time without prior notice.

6Betting & Gaming Rules

The following rules apply to all gaming activities on the 12tbajee platform:

• Once a bet is confirmed, it cannot be cancelled — except in cases of technical error.
• 12tbajee is not liable for any issues caused by network disruptions during live betting.
• If a technical fault is detected in a game result, that round will be voided and all wagers refunded.
• For all bets placed on cricket, football, and other sports, official results are final.
• Betting based on match-fixing or the use of insider information is strictly prohibited and may result in legal action.
• Once a lottery ticket purchase is confirmed, it is non-refundable and cannot be cancelled.

7Responsible Gaming Policy

12tbajee believes gaming should be a source of fun. That's why we offer the following tools to promote responsible gaming:

• Set Daily Limits: Members can set their own daily deposit and betting limits.
• Take a Break: Voluntary breaks ranging from 24 hours to 30 days are available.
• Self-Exclusion: Long-term account deactivation is available upon request.
• Support Assistance: Our support team is here to help with any mental health concerns related to gaming.

For more details, please visit our Responsible Gaming page.

8Privacy & Data Protection

12tbajee takes the protection of your personal information very seriously. The data we collect includes:

• The name, mobile number, and email address provided at the time of registration.
• Information relating to payments and transactions.
• Device information and browsing patterns (used for platform improvement).

Your information is never sold to third parties. However, relevant authorities may be provided with data where required by law. To read our full privacy policy, visit our Privacy Policy page.

9Account Suspension & Closure

12tbajee may suspend or permanently close an account at any time for any of the following reasons:

• Serious violations of the Terms & Conditions.
• Fraud, bonus abuse, or any form of deceptive activity.
• If the account holder is found to be underage.
• Registering with a false identity or fraudulent information.
• Evidence of multiple accounts being created.

To close your account voluntarily, contact our support team. Any valid balance will be returned in accordance with the standard process.

10Right to Amend Terms

12tbajee reserves the right to amend these Terms & Conditions, in part or in full, at any time. When changes take effect:

• A notice will be posted on the site and the "Last Updated" date will be revised accordingly.
• Members will be notified by email or SMS of any significant changes.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

If you have any questions or need clarification, please reach out to our support team: support@12tbajee.net